This Policy is an electronic record and this electronic record is generated by a computer system and does not require any physical or digital signatures.
1. WHAT THIS POLICY COVERS
This Policy explains how E-Luper collects personal and non-personal information, classified as mandatory or voluntary and uses, discloses and protects such information through the Website/App. ‘Personal Information‘ is data that can be used to uniquely identify or contact a single person (“Personal Information“). Personal Information for the purposes of this Policy shall include, but not limited to, information provided while using the Website/App, while registering on the Website/App, while communicating with E-Luper customer service by phone, email or otherwise .,that may or may not be otherwise publicly available.
This Policy does not apply to the practices of companies that are not owned, controlled, managed or operated by the Company or to persons that the Company does do not employ, engage or manage.
2. INFORMATION COLLECTION AND USE
The Company collects and stores Personal Information when You use the Website/App Services.
Company do not take any information from user to register on website/app. This information is provided by school and account is created with unique login details. Once You log on the Website/App and log in to use its Services, You are not anonymous to the Company.
The Company automatically receives and records information on its server logs regarding Your sessions on the Website/App, and (if You have set Your computer to receive cookies) related cookie information. For further information, see the section below headed “Cookies“.
The Company may use Your information for the following general purposes:
to facilitate availing and provision of customized options, services/ products,etc.
to deal with enquiries and complaints raised by You and to troubleshoot problems
to prevent the Website/App from fraud, errors or any illegal activity
to ensure compliance with all applicable laws and to ensure safety of the Website/App and all Users
to send You important information regarding the Website/App, changes to Website/App terms, conditions, and policies and/or other administrative information
to personalize Your experience on the Website/App
to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law
to customise Your experience of use of the Website/App.
If You raise any concern or issue on the Website/App, the Company may use such information for dispute resolution, troubleshooting problems and provide customer support.
3. INFORMATION SHARING AND DISCLOSURE
Some of the pages on the Website are freely accessible by all Users and require no prior registration. Further, logging in web panel/ app can be accessed by Users only after entering in their details, username and password and/or after making the requisite payment mandated by the Company. Therefore, the Company requests You to use a safe and secure server to access the Website/App to ensure the safety of Your username, password, and other information.
The Company does not rent, sell, disclose or share Personal Information about You with other people or companies.
With your consent: in addition to the circumstances, the Company may share Your Personal Information with third parties at your school request.
4. ACCESSING YOUR OWN PERSONAL INFORMATION
Whenever You access the Website/App, the Company aims to provide You with Your Personal Information stored with it. That information may be required to be updated from time to time. Therefore, the Company also strives to give You ways to quickly update any of Your Personal Information.
A cookie itself does not contain Personal Information and it will only enable the Company to relate Your use of the Website/App and/or Services and Your behavior on the Website/App, to information that You have specifically and knowingly provided. The only Personal Information that a cookie can contain is the information You yourself supply to the cookie. A cookie can’t read data off Your hard disk or read cookie files created by other websites.
the Company uses certain encrypted cookies to authenticate the User on each page after the User logs on to the Website/App. You will not be entitled to log into certain areas of the Website/App without accepting such cookies
Please note that some other features and services may still not function properly or conveniently on Your computer system if the other cookies placed by the Company on your hard drive are disabled.
6. CONFIDENTIALITY AND SECURITY
The Company limits access to Personal Information about You to such persons who the Company believes reasonably need to come into contact with that information to provide Services to You or for the purposes of proper functioning of the Website/App.
The Company has physical, electronic, and procedural safeguards that comply with its legal responsibilities to protect Personal Information about You.
If the Company learns of a security systems breach it may attempt to notify You electronically so that You can take appropriate protective steps. By using the Website/App or providing Personal Information to the Company You agree that the Company can communicate with You electronically regarding security, privacy, and administrative issues relating to You and Your use of the Website/App. Further, the Company may also post a notice on the Website/App pertaining to the security system breach in order to notify all the Users at large. The Company may also send an email to You at the email address You have provided to it in these circumstances and if required by law, You may have a legal right to receive notice of a security breach in writing.
The Company takes Your security seriously and take reasonable steps to protect Your information. No data transmission over the internet or information storage technology can be guaranteed to be absolutely secure. The following is a summary of the measures the Company takes to protect Your information and descriptions of the procedures it implements for different types of information You may provide to us:
(i) Third party service providers and suppliers: the Company works with third party service providers/experts/trainers/professional, suppliers who provide services on its behalf or to it. Such third party service providers do not have any independent right to the information provided by the Company to them.
(ii) Employee access to information: the Company limits access to Personal Information about You to those employees and contractors who the Company reasonably believes need to come into contact with that information to provide products or services to You or for the purposes of proper functioning of the Website/App.
The Company may update, revise or amend this Policy from time to time without any prior notice to You. When the Company revises, updates or amends this Policy, it also revises the date at the start of the Policy. The Company encourages You to periodically review this Policy to stay informed about how the Company is protecting the information it collects. Your continued use of the Website/App constitutes Your agreement to this Policy and any updates from time to time.
8. USER DISCRETION
You can always choose not to provide information and in such cases, if the information required is classified as mandatory, You will not be able to avail of that part of the Services, features or content. You can add or update Your Personal Information as per the need.
The ‘Help’ portion of the toolbar on most browsers will tell You how to prevent Your browser from accepting new cookies, how to have the browser notify You when You receive a new cookie, or how to disable cookies altogether. Further, You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the Website/App of its manufacturer. However, as cookies allow You to take advantage of some of the Website/App features, some of the Website/App features and services may not function properly if Your cookies are disabled. It is, therefore, recommended that You leave the cookies turned on. For instance, if You block or otherwise reject the Company’s cookies, You will face issues in accessing the Company’s Content or avail of the Company’s services that require You to log in.